How it works?
Child's Play Box was created in 2020 out of the Covid Pandemic. Our Oakland, CA Kids Resale store closed after 20 years. But our customers were still calling us to buy specific items and to sell their outgrown clothes. We found a great way to service all our customers with a personalized shopping and resale experience and created a custom box for them to request anything they needed that month. Child's Play Box was born to assist families with great resale needs online!
We are the first ever customized kids subscription box. You can request anything you need and we will shop for you.
We curerntly have 2 box sizes.
$65 a month - 6 -10 items depending on Brand, Item Type, and Condition.
$165 Quarterly Box - 15 - 25 items. Depending on Brand, Item type, and Condition.
Child's Play Box is kind of a play on words. Yes, it's a subscription "box", but it's also reference to a Toy Box! Since all our customers request different items each month, it's tough to have a one-size-fits all box for each childs order. Winter items are bulky and summer items are small. With our flexible, biodegradable, poly-bags we can adjust to the changing sizes of each order.
Yes!! We understand that growth spurts happen fast and unexpectedly! So we are here for you when you need us! You can put your box on hold at anytime for as long as you need to. It's a great way to keep your subscription active and be able to use the resale service for box credit. Many of our customers get their monthly boxes Free by using the trade-in Resale option!
All Box updates should be submitted by the 20th of the month. This gives our shoppers 8-10 days to shop our inventory for you and build the perfect box! Please let us know if you are unable to update your box by the 20th of the month. We can help you update your needs! You can text your updates to 415-343-5544
Each box is a little surprise! No 2 boxes will ever be the same! We have a large and ever-changing inventory of amazing, like-new, gently loved kids clothes. We may not always have exactly what you request, but we will do our best to get you the closest, next best thing! If it does'nt work out for you, just send it back for credit towards your next box. Be sure to update your preferences each month! We never know what goodies we'll get in from our awesome community!
Each month around the 10th we send a reminder to update your box needs. If you don't get a chace to update it in your account before your payment goes through, we will use the preferences from the previous month. You can always reach out to us at firstname.lastname@example.org or text us at 415-343-5544 to update your box needs!
We are trained professional buyers and have a keen eye for defects in used clothes. We understand (and encourage) kids will be kids and get dirty and have fun doing it! But we want to be sure that anything we are buying for our customers is the best, secondhand quality we can get.
We give everything a triple check for stains, holes, tears, pulling seams, fading, piling, broken buttons or zippers or funky smells. Anything we are not able to accept due to any of these issues, we donate to local Foster kids and families in need. Even though we wont use it for our customers, many stained clothes have a lot of life left! We are all about Sustainability of used clothes. Hence our Clothing box model!
If you ever receive any item in the box that is not up to your standard of pre-loved clothing, Please let us know! We are happy to make it right!
We have a huge, ever-changing inventory of all seasons! If you are going on Vacation in December and need shorts and t-shirts we got you! If your little one loves Mickey Mouse, Rainbows and Dinosaurs, Let us know!! Hate pants with Buttons? Love Prints or solid colors? Love certain brands? Please tell us! We keep all your preferences on file and refer to them when we are shopping for your little one! Each month we'll get better at customizing your box!
The clothing categories we offer are Tops, Bottoms, Dresses/Rompers/Jumpers, Overalls, Holiday wear and Pjs
As a subscription box customer you will recieve a return label with every box, to send us ANY clothes you that your little one has outgrown. Not only what we've sent you! Any outgrown clothes in good used condition, sizes 2 - 12 can come back to us. Email us at email@example.com to request our current buying list for what we are looking for.
When you customize your box you will answer a few questions about your little ones size and clothing needs. There is also a text field to tell us any specifics about your childs preferences. If they love a certain brand or dislike a certain color or character, we take it all into consideration. Tell us anything! The more we know, the better customized we can be!
Non-Box Customers: We buy all sizes 2T - 12. Any good, used condition without stains, holes or excessive wear we are able to buy for credit towards our Child's Play Box or Cash via Venmo or Paypal. All cash payouts are made on the 20th of the month. Any payouts over $75 are paid out over consecutive months.
Box Customers: We will accept infant and big kid clothes 0 -12 years. Any good, used condition without stains, holes or excessive wear we are able to buy for credit towards your Child's Play Box.
If you are a current Child's Play Box subscriber you will receive a return label in your monthly box. If you need an additional label or are not a member, Please email Info@childsplaybox.com to request a resale label and a current buying list.
All resale items are processed within 2-4 weeks upon recieving.
We offer two ways to get paid for your resale items -
1. Cash via Venmo or Paypal
- All Cash payouts happen on the 20th of each month. Any payout over $75 will be paid in consecutive months.
2. Store Credit towards a Child's Play Box for you to get some new-to-you items when you need them.
- Store Credit is good for up to 1-year from the date the credit is issued.
- If you are a current Child's Play Box customer the credit amount will be applied to your existing account. You can check your credit balance by logging into your Child's Play Box account.
For any items that are deemed unusable for our Child's Play Boxes, due to stains, holes or excessive wear, we donate to local foster kids and families in need so that all children get great clothes on the regular basis! We are not able to return any unpurchased items to you.
We source many of our resale items locally from families in our community as well as across the country! The most common way of receiving inventory is from our current subscription box customers. As a perk of being a subscriber, they receive a free prepaid shipping label each month to send in any outgrown clothes for credit off their next box.
We have also built a large community of resellers from having a Brick and Mortar store for over 20 years. We send free shipping labels to anyone who wants to sell to us. Once the items are received, we process what we can use for our box customers and offer Cash or Credit for the items we can use.
All items are priced based on current resale value. We do a lot of research to make sure we are giving fair pricing for all usable clothing. Resale price depends on Brand, Condition, Age and Seasonality. We typically offer between 25-50% of resale price per item.
For example: a cute, used GAP hoodie size 3T is selling for $8 online. We would offer you 25-50% of $8 depending on the Condition of your item. Anywhere between $2 - $4.00 would be your payout on that item.
We ship with USPS and UPS. If you recieve multiple monthly boxes we will do our best to ship them together and with the same carrier so they arrive together.
Shipping and Returns are always FREE!
Child's Play Boxes ship every month between the 28th and 30th of the month depending on weekends and holidays. You will receive an email with tracking as soon as your shipping label is generated.
Yes! Please let us know if you prefer a compostable shipping bag. Although they are not as durable for all orders, we do have them for certain instances. We are also able to pack in cardboard boxes. Let us know if you have a preference
Anything that doesn't work out, We would love to get back and use for another family. Be sure to leave the tag on! You can always use the return label to send in any unwanted items or anything else that no longer fits! (doens't have to be just from us) We'll credit you for the return of the "Unused" box items and process your resale items as well.